Photo: United Continental
Great news for business travelers and frequent fliers! United Continental has announced plans to offer more perks to its customers, including free in-flight Wi-Fi. United Airlines will add Wi-Fi to more than 200 planes, including its Boeing 737 and 757 aircraft.
United Continental also includes Continental, which merged with United late last year. The airlines are in the process of moving to a unified brand. Continental already offers LiveTV to its customers, but soon both airlines will provide fliers with access to Wi-Fi and 95 LiveTV stations.
The airline merger has even bigger plans on the horizon. United Continental is exploring adding international Wi-Fi service and looking at striking a deal with other broadband providers to help wire its fleet of more than 700 jets, according to United Continental CEO Jeff Smisek.
The US Travel Association wants to make traveling easier for fliers. According to CNN.com, the group is calling for a trusted traveler program that would allow passengers who volunteer certain information about themselves to go through less rigorous security before their flight.
Under this proposed program, passengers would be considered low-risk based on information such as a background check, employment history, lack of a criminal record and other factors. Each participating passenger’s identity would be confirmed at the airport using biometric info, allowing them to pass through security at a quicker pace.
TSA Administrator John Pistole believes something needs to change. “The TSA screens more than 628 million airline passengers every year at US airports, and the vast majority present little to no risk of committing an act of terrorism,” he said earlier this month.
Rising fuel costs has prompted airline carriers to look for ways to increase revenue. One idea is to charge travelers for items that were once free, including on-board sales of food, drinks, pillows, blankets and entertainment. Industry officials say airlines prefer complex fees to additional fare hikes because people will quit buying tickets if airlines raise prices too high.
American Airlines, United-Continental and Delta are among the carriers considering various new fees. The airlines have proposed charging customers for seat assignments, where a family of 4 will start paying anywhere from $10 to $16 to choose their seats.
Elite or business and first-class passengers would be exempt from the airlines’ proposed seat assignment fee. Travel experts believe airlines will waive the fee for travelers who book a flight and choose their seat within the last 24 hours. But fliers may pay a fee if they want to choose and confirm their seat well in advance.
Other proposed fees include charging for customized travel, including fancy food and champagne in economy class, security-line services and travel-concierge services.
A TSA agent was arrested for helping a drug dealer get past security at Buffalo’s Niagara International airport on Tuesday. According to The Buffalo News, 43-year-old Minneta Walker was watched for months after federal agents became aware of her ties to local drug dealers.
The Buffalo TSA bust is the most recent example of a crackdown on airport crime over the past year. In February, 2 TSA workers at New York’s JFK airport were arrested for stealing nearly $40,000 from passengers. Just 2 days before, a Newark Liberty Airport supervisor was charged with stealing $30,000 over a 13-month period.